Letters

A practical guide for leaders on how to address team members who have shifted from being culture-builders to culture-drains—without losing the team or compromising standards.

Picking Your MVPs – How to choose what actually matters. Three Questions to Ask This Week – Are you actually committed to what you say you want?

When I first started my mortgage business, I knew one thing: real estate agents were our top referral source. If I wanted to win, I needed them to send us business over and over again.